Privacy Policy

1. Information We Collect

Information You Give Us

We collect information you provide directly:

• Contact Information: Name, email, phone number, business name, address
• Business Information: Details about your firm, practice areas, marketing needs
• Communications: Messages you send through contact forms, email, or phone
• Service Information: Details needed to provide our consulting services
• Payment Information: Billing details for invoicing (processed through secure third-party processors)

Information We Collect Automatically

When you visit the Site, we may automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, time on pages, clicks, referring URLs
• Location Data: General location based on IP address
• Log Data: IP address, access times, error logs

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use the Site
• Improve your experience

Types of Cookies: Essential (required for basic Site functions), Analytics (help us understand Site usage), Marketing (track visitors for advertising purposes).

2. How We Use Your Information

To Provide Services

• Respond to inquiries and consultations
• Deliver contracted services
• Communicate about projects
• Process payments and send invoices

To Operate the Site

• Keep the Site running
• Improve functionality and user experience
• Analyze usage trends
• Detect and prevent security issues

To Communicate

• Send service-related messages
• Answer your questions
• Send marketing communications (with your consent)
• Provide customer support

For Legal and Business Purposes

• Comply with legal requirements
• Enforce our Terms of Service
• Protect our rights
• Run our business

3. How We Share Your Information

We don't sell your personal information.

We may share information with:

Service Providers

Third parties that help us operate, including:

• Website hosting providers
• Analytics tools (like Google Analytics)
• Payment processors (like Stripe)
• Email services
• CRM tools

These providers must protect your information and use it only as we direct.

Business Transfers

If we're involved in a merger, acquisition, or sale, your information may transfer as part of that transaction.

Legal Requirements

We may disclose information if required by law or to:

• Respond to legal process (subpoenas, court orders)
• Respond to government requests
• Protect our legal rights
• Prevent fraud or illegal activity

With Your Consent

We may share information for other purposes if you give us permission.

4. How Long We Keep Your Information

We keep information as long as needed to:

• Provide services you requested
• Maintain our business relationship
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Typical Retention: Contact form submissions: 3 years after last communication. Client records: 7 years after engagement ends (for legal/tax purposes). Analytics data: 26 months.

5. How We Protect Your Information

We use reasonable security measures, including:

• Encryption (SSL/TLS)
• Secure hosting
• Access controls
• Regular security reviews
• Employee training

No system is 100% secure. We can't guarantee absolute security.

6. Your Privacy Rights

Everyone Has These Rights

• Access: Request a copy of your information
• Correction: Request we fix inaccurate information
• Deletion: Request we delete your information
• Opt-Out: Unsubscribe from marketing emails

California Residents (CCPA/CPRA)

If you're in California, you also have the right to:

• Know what personal information we collect and share
• Delete your personal information
• Correct inaccurate information
• Opt out of “sales” or “sharing” of personal information
• Limit use of sensitive information
• Not be discriminated against for exercising your rights

We don't sell personal information. To exercise your California rights, email info@302digitaladvisory.com or call (901) 881-8261.

EU/UK Residents (GDPR)

If you're in the EU or UK, you have rights under GDPR including access, correction, deletion, restriction, portability, and objection.

Legal Basis for Processing: Consent (for marketing), Contract (to provide services), Legitimate interests (for analytics), Legal obligation (for compliance).

To exercise GDPR rights, email info@302digitaladvisory.com.

How to Exercise Your Rights

Contact us at info@302digitaladvisory.com or call (901) 881-8261. We'll respond within 30 days (or as required by law).

7. Cookies

What Are Cookies?

Small text files stored on your device that help websites remember your preferences and understand usage.

Managing Cookies

Control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy & Security > Cookies

Disabling cookies may affect Site functionality.

Google Analytics

We use Google Analytics for Site analytics. Opt out with the Google Analytics Opt-Out Add-on.

8. Children's Privacy

Our Site and services are not for anyone under 18. We don't knowingly collect information from children under 18. If we learn we have, we'll delete it promptly.

9. Third-Party Links

The Site may link to other websites. We're not responsible for their privacy practices. Review their privacy policies before sharing information.

10. Data Breaches

If a breach affects your personal information, we will:

• Investigate promptly
• Take steps to minimize harm
• Notify you as required by law
• Notify authorities as required

11. Changes to This Policy

We may update this Privacy Policy. Changes are effective when posted with a new “Last Updated” date. For significant changes, we may notify you by email or Site notice. Continued use of the Site after changes means you accept the updated policy.

12. Contact Us

Questions about this Privacy Policy? Contact us:

302 Digital Advisory LLC
Email: info@302digitaladvisory.com
Phone: (901) 881-8261
Website: www.302digitaladvisory.com